Privacy Policy

1. Introduction

CueClarity ("we", "our", or "us") is committed to protecting the privacy of every visitor, student, parent, and professional who interacts with our website cueclarity.com and our counselling services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Personal information you provide: name, email address, phone number, age/class, city, and any details submitted via our contact forms, consultation booking forms, or newsletter sign-up.
• Assessment data: responses to psychometric tests, career aptitude assessments, and counselling session notes — collected solely for the purpose of delivering personalised career guidance.
• Automatically collected data: IP address, browser type, device information, pages visited, and referral/exit URLs through cookies and similar technologies.
• Payment information: processed securely through our third-party payment gateway; we do not store card details on our servers.

3. How We Use Your Information

• To deliver career counselling services, personalised assessments, and roadmaps.
• To respond to enquiries, schedule sessions, and follow up on consultations.
• To send newsletters, programme updates, and educational content (only with your consent).
• To improve our website, services, and user experience through aggregated analytics.
• To comply with legal obligations and resolve disputes.

4. Cookies & Tracking

We use essential cookies to keep the site functional and analytics cookies (e.g., Google Analytics) to understand traffic patterns. You can disable non-essential cookies through your browser settings at any time.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share limited information with:

• Trusted service providers (email delivery, analytics, payment processing) who are contractually bound to protect your data.
• Educational institutions or partner organisations — only with your explicit consent.
• Law enforcement or regulatory bodies when required by law.

6. Data Security

We implement industry-standard security measures — including HTTPS encryption, access controls, and regular audits — to safeguard your data. However, no method of electronic transmission is 100 % secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. Assessment data is stored for up to 3 years after the last session unless you request earlier deletion.

8. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.
• Lodge a complaint with the relevant data-protection authority.

To exercise any of these rights, email us at hello@cueclarity.com.

9. Children's Privacy

Our counselling services may be used by minors (Class 8+). We require parental or guardian consent before collecting any personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@cueclarity.com
• Phone: +91 8652 222 525
• Address: Navi Mumbai, Maharashtra, India – 410209